Robotic process automation - Glossary

Robotic Process Automation (RPA) is a transformative technology that empowers businesses to streamline operations by automating routine tasks traditionally handled by humans. Imagine the tedious process of sorting through hundreds of emails each day; with RPA software robots can swiftly manage this by identifying categorizing and even responding to emails based on pre-set rules. This allows employees to focus on more strategic value-driven work. Picture a bank deploying RPA to handle mundane tasks like customer data entry or transaction processing significantly speeding up service times while reducing errors. By mimicking human actions in interacting with digital systems RPA offers a practical solution for organizations seeking to boost productivity and enhance service delivery paving the way towards more efficient business processes without the need for radical system changes.